Lastpass support ticket number1/30/2024 The greater portion of information gathered about you - from you: possibly a few answers to security questionsĪll of that, is only a portion of the information that many websites are now gathering from you, in order to permit your access. Visitors point of view is relatively simple: Password Managers (aka Password Wallets) try to keep up with the changes. Some won’t populate at all and others the drop down Fill doesn’t even function and I have to right click, find LP and use copy and paste function, separately for user and password fields”īecause there are many differences among Sign In procedures of websites - from the point of view, of websites.Īnd, websites are more often changing the procedures - from the point of view, of websites. If you do so, please post back here with the solution.īest, is inconsistent between sites. I do hope that get the problem sorted in due course. I use ESET security products and their top of the range product now includes a password manager and I have seriously considered ditching LP and moving across to the ESET product, but whilst ever LP continues to work (sort of) for me, I will stick with it for the time being. This CSV file can then be re-imported back into LP if required. I’ve done so manually from first becoming a LP user, but if you would like to to do this retrospectively, you can export your Vault as a CSV file (Account Options > Advanced > Export > LP CSV File) which can then be imported into Excel. I also have several hundreds of passwords and perhaps I am over cautious, but I maintain a backup of my Vault in an Excel spreadsheet. It usually works to force autofill but, sadly, not every time. Occasionally, I have been known to delete a Vault entry (having first noted the username and password), visit the site and start again. I have discovered that those sites that do not autofill for me, originally required additional authentication (Captcha – select all photos containing a bicycle) and some still do so, for which autofill does not work. Some sites do not autofill for me either and I have to click on the LP extension icon and select fill, which is no hardship, but I have never had to resort to copying and pasting from my Vault. So, again sorry for the lengthy reply, but unless you know of a sound alternative I may have to wait for an eventual response from Support for whom I did an extensive ScreenCapture video. Not like Chrome anyways.Īnd 2) What are the risks that years of building up my Fault data also gets messed up or destroyed? My number of passwords on LP run into several hundreds. But so far I have not found where Brave stores its data etc. I read that with Chrome you should search in various places to check for correct removal of ‘hidden’ entries. However, 1) how to make sure everything is removed. So my next thinking is to uninstall LP completely and start again. Hopefully a back office support tech may also read this maybe. One particular site nothing works and the only way in is with copy and paste from the LP Desktop records. a lot of clicking and moving through menus. Some won’t populate at all and others the drop down Fill doesn’t even function and I have to right click, find LP and use copy and paste function, separately for user and password fields. Than click OK.īut this behaviour is inconsistent between sites. I have to click the LP icon, drop down appears and there I select Fill. Now, with for example this Forum login, it opens and the user is already filled but the password remains empty. And than a few months ago thing were derailed.Īs an example for instance, when everything worked, I would pop up a webpage and if a login was required the user and password fields would auto fill (as long as that site exists in the fault) and all I have to do is click OK. If memory serves that is what I also did, but some time ago and everything worked just fine.
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